As the proposed merger of Alaska and Hawaiian Airlines moves forward, the Department of Transportation is requiring new enforceable consumer protection guarantees from both airlines.
“Our top priority is protecting the traveling public’s interest in this merger. We have secured binding protections that maintain critical flight services for communities, ensure smaller airlines can access the Honolulu hub airport, lower costs for families and service members, and preserve the value of rewards miles against devaluation,” Transportation Secretary Pete Buttigieg said in a statement. “This more proactive approach to merger review marks a new chapter of DOT’s work to stand up for passengers and promote a fairer aviation sector in America.”
According to the DOT, the airlines promised that once combined they will adhere to the following commitments among others: